Microsoft Teams Calling

TEAMS VOICE CONNECTIVITY SOLUTION

Enterprise-grade voice calling through Microsoft Teams

Connect and communicate globally via our industry-leading network infrastructure for Teams voice calls.

100%

Exceptional enterprise support satisfaction across our client base.

300M

Active Microsoft Teams users worldwide as of 2023.

50%

Cost reduction potential through our usage-based pricing.

1 day

Swift deployment from purchase to implementation.

Teams Features

Transform Teams into your complete telephony solution

Through Microsoft's Operator Connect service, organizations can seamlessly integrate PSTN capabilities into Teams. This enables universal calling functionality, reaching both Teams and non-Teams users worldwide.

Experience exceptional reliability with our 99.999% uptime guarantee and redundant network infrastructure providing comprehensive national coverage.

As an authorized provider, we deliver comprehensive emergency calling capabilities integrated directly within Microsoft Teams.

Benefit from our dedicated support team, unified SLAs with Microsoft, and intuitive self-service management portal for streamlined operations.

Network Quality

Discover unmatched call clarity on our enterprise-grade network

Connect seamlessly across our expansive nationwide infrastructure covering 94% of the population - a proprietary network built and maintained exclusively by Zapptext!

Emergency Services

Handle emergency communications with complete assurance

Deliver essential emergency services through Microsoft Teams with our comprehensive E911 solution, featuring dynamic location tracking, precision call routing, and dependable transmission across our high-performance network infrastructure.

Complete business solutions at your fingertips

Budget efficiency

Eliminate equipment costs with our usage-based pricing model.

Superior stability

Direct network integration between Zapptext and Microsoft Azure.

Critical response

Access certified 911 services through Teams with our specialized provider status.

Enhanced analytics

Access comprehensive call records through our unified reporting system.

Effortless administration

Control number management directly through Teams-integrated API tools.

Premium performance

Benefit from coordinated service agreements and resource optimization with Microsoft.

Round-the-clock assistance

Access expert support anytime through our intuitive portal with continuous professional assistance.

Complete coverage

Experience Teams calling on our proprietary nationwide network, exclusively managed by Zapptext.

Teams Solution

Complete enterprise voice solution for Teams

Through our strategic alliance with Synoptek, Zapptext delivers seamless integration of our premium voice network infrastructure with Synoptek's specialized Teams deployment and management capabilities. Our joint expertise enables organizations to smoothly transition to Teams calling with comprehensive deployment, configuration, maintenance and ongoing technical assistance.

Technical Implementation

Access specialized deployment and configuration services including Operator Connect setup, number porting assistance, automated attendant configuration, call routing optimization, emergency services integration, and comprehensive user training.

Continuous Support

Rely on around-the-clock managed services from Synoptek's technical experts delivering multi-tiered support, system troubleshooting, user configuration assistance, and dedicated end-user technical help.

Performance Insights

Access premium features including detailed user analytics, real-time queue monitoring, and call recording capabilities available as optional service enhancements (additional fees apply).

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