MICROSOFT TEAMS DIRECT ROUTING SOLUTIONS
Transform your Teams platform with integrated voice calling capabilities
Unlock enhanced flexibility and control through comprehensive routing solutions.
MICROSOFT TEAMS DIRECT ROUTING SOLUTIONS
Unlock enhanced flexibility and control through comprehensive routing solutions.
Direct Routing allows Microsoft Teams to make and receive external calls within the platform. It optimizes Microsoft licensing to help enterprises make massive cost savings by empowering calling for individual users rather than the entire organization. Voice calling is also available through Teams for analog devices, lobby phones, and other locations where end users might not have access to the app.
Direct Routing uses Session Border Controllers (SBCs) and SIP Trunk platforms to link the Public Switched Telephone Network (PSTN) to Teams. By selecting a provider like Zapptext, with 99.999% uptime, you can rest assured of high reliability and availability — especially essential for businesses operating 24×7.
Best suited for businesses with complex needs, you can integrate calling between Teams users and other business-critical functions like remote teams and call centers. Plus, take advantage of additional SIP Trunk features like SIP-enabled phones, number porting, and international calling.
We're one of the select few providers offering secure, seamless E911 calling directly through Microsoft Teams. So, no matter if your workforce is onsite or remote, you can be confident our 911 nomadic location management and precision routing will provide a seamless connection to emergency services.
Connect with confidence across our expansive nationwide infrastructure, delivering 94% coverage and unparalleled reliability — exclusively built and maintained by Zapptext!
Place and receive calls with any phone number worldwide, whether Teams users or not.
Minimize infrastructure costs with flexible consumption-based pricing models.
Intuitive self-service platform backed by professional support available 24 hours a day.
Multi-layered security architecture covering physical infrastructure, networks, applications and interconnections.
Freedom to select your preferred Microsoft-certified carrier partner.
Access Teams calling with PSTN capabilities through redundant connections on America's most extensive network.
