Understanding the critical role data plays in your operations, we implement comprehensive protection strategies to ensure complete peace of mind.
Our security practices align with leading industry standards, incorporating frameworks from OWASP, NIST, CIS, and CSA to maintain the highest level of protection.
Advanced encryption protocols: We employ AES256 encryption for stored data and TLS 1.2 for data in transit.
Our round-the-clock security operations center manages both technical and organizational security aspects, conducting regular vulnerability assessments, monitoring system logs, detecting anomalies, identifying threats, reviewing firewall configurations, tracking port activities, and preventing unauthorized access attempts.
Independent security assessments are conducted yearly by external security experts.
We maintain vigilance through ongoing security architecture evaluations, threat intelligence gathering, and proactive monitoring.
Comprehensive security education includes annual mandatory training for all employees, with specialized programs for operational, support, and security personnel.
Our staff undergoes regular emergency response and incident management drills using both simulation exercises and interactive training methods.
All personal information submitted to Zapptext is handled according to our strict privacy protocols and relevant legal requirements.
Our team will confirm receipt of your submission within a 48-hour timeframe.
For inquiries: security@Zapptext.com
When reporting security concerns, please adhere to these protocols:
Avoid actions that could negatively impact Zapptext, its clients, or workforce.
Refrain from activities that might disrupt or compromise Zapptext operations, products, or infrastructure.
Maintain compliance with all applicable federal, state, and international regulations where Zapptext operates, routes data, or where research activities are conducted.
Never retain, distribute, or compromise Zapptext or customer information. Upon encountering any PII, cease activities immediately and notify Zapptext.
Never attempt any fraudulent financial activities.
Allow adequate time for Zapptext to address reported vulnerabilities before sharing information externally.
Our communications platform and Operator Software have achieved ISO/IEC 27001 – 2022 certification, demonstrating our commitment to information security excellence. Certificate No: 00214
This certification reflects our dedication to maintaining superior information security standards and building lasting customer confidence.
ISO 27001 represents the global benchmark for information security, established by the International Organization for Standardization (ISO).
This comprehensive framework encompasses human resources, operational procedures, and technology infrastructure, implementing risk-based security measures throughout the organization.
Our robust security infrastructure demonstrates our unwavering commitment to protecting your data. We strive to earn and maintain your complete confidence in our solutions.
Our ISO 27001 certification validates our security commitment and ensures:
Comprehensive data protection measures
Proactive risk management and mitigation
Ongoing security enhancement initiatives
Excellence in IT, human resources, and information management
Security is an evolving journey. We maintain rigorous standards through regular external audits while continuously adapting our practices to protect corporate and customer information as we expand our services.
Our comprehensive continuity strategy undergoes annual testing and updates, with documentation available upon request.
Our robust business continuity measures enable seamless operations independent of physical office locations, ensuring uninterrupted service delivery during emergencies or global disruptions.